ACE’s mission is “to provide high-quality eye care services to the underserved and uninsured local population of Kern County.”
ACE’s vision it to be the leading eye care institute in every underserved community in the nation.
ACE’s doctors and staff are dedicated to running a highly efficient eye care center that treats each and every patient with uncompromising quality medical and surgical care, regardless of ability to pay.
These four core values reflect what is truly important to ACE as an organization. These are not values that change from time to time, situation to situation or person to person, but rather are the underpinning of our organization’s culture. These core values inform and guide the entire organization’s internal or external interactions and decisions.
Our patients are the most important stakeholders in our organization and the lifeblood of our mission. Every ACE team member is committed to go to extraordinary lengths to satisfy, delight and nourish our patients. They deserve the highest quality service at every touch-point, and only by satisfying them first do we have the opportunity to satisfy the needs of our other stakeholders.
It is the explicit goal of every ACE team member to always outperform expectations, be they those of a patient, other team member or supervisor. By employing attentive listening and critical thinking, every member of the ACE team strives to anticipate the needs of others so they can help meet them proactively.
As an organization, ACE pursues its mission in order to make permanent positive change in the communities we serve. While each individual team member plays an important role in these efforts, we recognize that it is together that we are truly able to make a difference. Collaboration and team-up spirit are the engines for growth, improvement and sustainable change.
ACE recognizes that sight is fundamental in helping a person reach their full potential. Sight is a gift that allows kids to learn, adults to work, and seniors to live independently. Each member of the ACE team is dedicated to helping eradicate the vision care crisis and give the gift of sight to the communities we serve.
